KG
Kelvin G

1 reviews | Active since Jan 2014

04 Apr 2026, 07:38

Service none existent

It's been since the 23.03.2026 I have been offline due to maintenance or migration to a new service provider done. Promises were made even by Fergi a representative who called me. They canceled my contact which was not even a week old in error and created a new application. Im still waiting for activation of the service. Vumatel telling me . Vodacom needs to complete a process, Vodacom telling me Vumatel needs to complete the activation. One hand not knowing what the other is doing. Please people dont consider this combination of companies at all. Bad news. Ek wag nou nog soos 'kiepie die ****'

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2026, 08:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team