Service Non-Existent / Not even the managers get back to you with a complaint

<p>I was contacted by an someone today who said he is contracted by Vodacom to call certain customers to discuss cheaper rates for data and ever give me a new WiFi device.<br />Firstly after receiving this call I am so disgusted at Vodacom for allowing my details to be given to people who call me to sell a product and when I am hesitant for this free service / deal, puts the phone down in my ear.<br />He informed me that I will move over to the MiGig 5 package and I do not have to do anything from my side, that Vodacom would do the rest. That he does not require my bank details as you guys already have it etc.<br />At first I really liked the deal as my data is quite expensive, but when I informed him that I first have to review my finances and discuss this with my partner. He got angry and said "you could have told me this in the beginning and not after 16minutes in the call" and puts the phone down. I was really interested to accept the deal after I have checked with my partner whom is also at work so I cannot speak to him at this stage.<br />Firstly you let people call me for a deal!! and then I have to be disrespected by these people because I noticed they are not supplying me the whole truth as my premium would increase!!!<br />This guy made it clear that he was calling on behalf of Vodacom so you gave my details to a third party. He told me the call is recorded, seeing as Vodacom supp**** my details they must be able to tell me who this was who called me.</p> <p>I requested the call recording because as all sales calls work and according to FAIS regulations certains rules should be followed. However Vodacom is still ignoring all my emails and calls. Both so called managers I spoke to have not gotten back me either.</p> <p>I called and emailed again on the following dates with no response either. 05/09/2016; 09/09/2016; 16/09/2016; 21/09/2016 .</p> <p>I have requested the complaints procedure as well, still no reply from Vodacom.</p> <p>I will not br staying with Vodacom if this is the kind of service I receive as a client because there is none</p>