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Brucelynn B
1 reviews | Active since May 2021
24 Jan 2023, 11:02
Service non existent
People let me warn you about Vodacom, I had a contract with them, I thought it would automatically stop. It did not, they billed me almost blacklisted me. Told me I have to pay till Oct 2022 than the contract will end. Again same thing than end of December they send me another bill, I called them and did the cancelling again. Which I spoke to a team leader who helped me. This month I got another bill from them after telephonically cancelling my contract. My credit score keeps going down due to this, they are playing with peoples lively hoods. When taking out a contract please be careful.
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Replies (2)Vodacom's replyOfficial
24 Jan 2023, 11:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Vodacom's reply24 Jan 2023, 11:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
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Brucelynn B's updateReviewer Update
24 Jan 2023, 13:42I await your call with eagerness to hear how you will lie to me and still bill me
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Brucelynn B's update24 Jan 2023, 13:42
Reviewer Update
I await your call with eagerness to hear how you will lie to me and still bill me
