Service NON-EXISTANT
<p>So, about two weeks ago I wrote a complaint as I got absolutely NO service from Vodacom. They promised that someone would contact me to sort out the problem. The next day I again wrote a review asking when this person will contact me, as I have not recieved a phone call. It is now a week or two later, and guess what......I am still waiting for this person to phone me. I have send ample requests through there website for a call back...no one has bothered. And today I phoned them once again, but the phone gets picked up, you hear a lot of people talking, and then the phone gets put down in your ear? Incredibly, does Vodacom have no shame?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
