SERVICE NIGHTMARE.....PATHETIC!!!!!
<p>In April 2016 I received an account fromVODACOM indicating that my account was an extra R1800. At the end of May 2016, I received another account indicating an extra R3300 on my normal monthly account. Since May, VODACOM has been giving me the run around by transferring from one advisor to the other....one more *********** than the other. My service has been suspended on 3 occassions and loads of inconvinience caused because I had 7 numbers with VODACOM. The sad part is that I have been a loyal customer of VODACOM for 19 years with the same number but now I am simply dissillusioned with VODACOM. I drove 500km to VODAWORLD in Midrand to try and resolve my query but to no avail. CAN SOMEONE PLEASE HELP ME!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
