SC
Srikanth C
1 reviews | Active since Oct 2013
22 Nov 2022, 18:37
Service need to better : VODACOM FIBRE
Internet ( Fiber) was down from Friday 5:00 PM (19th Nov). Raised ticket with Vodacom, still the ticket has not been assigned. No ETA. Vodacom: Dear customer this is your ticket number for Fiber link down SR*** its will take 24\72hours . Thank you for calling . your ticket it's was escalated as well.
Calling Vodacom customer care but no update.
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Vodacom's replyOfficial
23 Nov 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team