MK
Morne K

1 reviews | Active since Jan 2019

19 Jan 2021, 08:20

**** service like always from vodacom

Good Day Vodacom Your service to me from Sunday has been unacceptable!!!!!!!!!!!!!!!! I have been trying to do an upgrade and this morning when I tried calling your call Centre this morning I am only getting an message due to high calls from this number your number has been blocked to prevent *****!!!!!!!!!!!!!! I tried calling you from my wife's cell phone but seeing that her number is not a contract number I am being redirected to your idiotic whatsapp bot(Toby). If I don't receive a call back by the end of business today you are losing a client that spends more that R1000 a month with Vodacom for life. You can give me a call on 066 *** **01

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2021, 08:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team