SvdW
Soon van der Walt

1 reviews | Active since Dec 2017

06 Dec 2017, 17:01

Service Levels

The service is absolutely pathetic. You get transferred from one person to the other with holding on in between transfers for a ridiculous time. With every person you have to verify your account details. Nobody at Vodacom reads or responds to any emails. If you thought Telkom was bad with service, try Vodacom!!!

0
Replies (2)
Vodacom
Vodacom's reply07 Dec 2017, 06:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply08 Dec 2017, 08:54
Official

Hi Soon

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ

Best regards,