MJ
Melchisedec J
1 reviews | Active since Jul 2019
20 Jan 2024, 13:45
SERVICE LEVEL AGREEMENT
The relationship that Vodacom has with VUMATEL is that,which we land them later in a destructive Client loss...How Are they managing /Measuring their Service Level Agreement is an issue...major complaints with regards to Fibre deal is souring due to VUMATEL... Vodacom's access to to Communication is 100%,VUMATEL-ZERO
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Vodacom's replyOfficial
21 Jan 2024, 15:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2024, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team