MD
Mahesh D
1 reviews | Active since Oct 2017
15 May 2021, 11:03
Service Issues x 4
I have a programming error or something is broken in my Vodamail account. Can someone please contact me directly to work through this?
I also had no success on two occasions in concluding help inquiries with the SMS to SMS option. Your call back calls end before one can speak. That is a separate query linked to I would guess a different area in the business.
If I could see two call backs for resolve these issues, please contact me ASAP...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 May 2021, 19:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 May 2021, 19:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 May 2021, 09:37Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
In order to escalate your query, kindly send an email to our online team on *** for further investigation. Please include your cellphone number in the subject line, include detailed description of the issue experienced and attached screen shots or errors received.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
In order to escalate your query, kindly send an email to our online team on *** for further investigation. Please include your cellphone number in the subject line, include detailed description of the issue experienced and attached screen shots or errors received.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 May 2021, 09:37
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
In order to escalate your query, kindly send an email to our online team on *** for further investigation. Please include your cellphone number in the subject line, include detailed description of the issue experienced and attached screen shots or errors received.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
In order to escalate your query, kindly send an email to our online team on *** for further investigation. Please include your cellphone number in the subject line, include detailed description of the issue experienced and attached screen shots or errors received.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,