BN
Brandon N
1 reviews | Active since Mar 2013
30 Mar 2017, 06:43
Service issues
<p>I have been logging calls with Vodacoms Service Desk since December 2016. Not only has my query not been resolved but I have been promised feedback only for my call to be closed with no resolution or feedback. Please check on my account for ref's. I also do have some refs saved.</p>
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Replies (2)
Vodacom's replyOfficial
30 Mar 2017, 07:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Mar 2017, 07:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
BN
Brandon N's updateReviewer Update
17 Apr 2017, 08:44I have received a call from your consultant but nothing has been done since on this call. No feedback received. Resolve this now
BN
Brandon N's update17 Apr 2017, 08:44
Reviewer Update
I have received a call from your consultant but nothing has been done since on this call. No feedback received. Resolve this now