Service issues

I hate Vodacom their service is pathetic from June beginning of the month to date i have a connection issue with my router and to date nobody fixed it they keep on saying there is an issue with a Tower and will be fixed in July mind you that was June I then asked them to reverse my debit order bcz u am paying for what nobody also gave me feedback instead i kept on receiving calls from different people who could not even assist . Now i wanna cancel that router then i will port all their numbers to a different service provider because they only care for themselves not people who render service to I am done with Vodacom and so disappointed let alone trying to call and their calls get cut without any agent assisting