MS
Michelle S
1 reviews | Active since May 2020
08 Jan 2021, 12:02
Service is unsatisfactory.
Vodacom customer service is useless. People don't know what they doing. One consultant will tell you a story and the next a different story. Emails don't work so tough if you need prove of what is said.
You in a middle of a conversation they transfer you to another consultant and you have to start again.
Really Not happy.
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Vodacom's replyOfficial
08 Jan 2021, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team