CW
Carmen W

1 reviews | Active since Jun 2015

13 Mar 2018, 15:36

Service is STILL a MYTH

It has now been a month and a half since the contract was to be activated and a week since my complaint on Hellopeter, and still Vodacom hasn't had the courtesy to contact me regarding my complaint. Vodacom, you are nothing more than a joke!

0
Replies (3)
Vodacom
Vodacom's reply13 Mar 2018, 16:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Mar 2018, 10:24
Official

Good Day,

Kindly note that we have received your posting.

We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.

Regards,

UW

CW
Carmen W's update20 Mar 2018, 13:53
Reviewer Update
Do you know what the definition of priority is?