RE
Roxy E

1 reviews | Active since Oct 2014

09 Feb 2015, 10:41

Service is pathetic

I took out a contract for a Samsung S5 mini, which comes with a free gift. It has now been over 3 months and I am still waiting for the free gift, I have been into the store and called them on numerous occasion, no one ever phones me back and the managers are never available to speak to.

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2015, 13:31
Official
Hello Roxyengelbrecht ,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team