service is PATHETIC

Item: Vodacom
Rating: 1
Author: Ana-Maria Rogerson

<p>On the 12th of May, I sent an email requesting an itemised billing for one of my 4 contracts. I have had no response once again. Yesterday, I followed up and still no response! !!!!!!!!!!! Why do I always have to result to hello Peter to get a response? ????? Where is your customer service? ???? 8 days is pathetic! !!!!</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 May 2016, 06:38

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team

Vodacom's reply21 May 2016, 06:38

Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team

Ana-Maria Rogerson's updateReviewer Update

25 May 2016, 08:46

I AM STILL WAITING FOR SOMEONE TO CONTACT ME!!!!!!!!!!!!! YOU GUYS ARE USELESS! !!!!!!!!!!!!!!

Ana-Maria Rogerson's update25 May 2016, 08:46

Reviewer Update

I AM STILL WAITING FOR SOMEONE TO CONTACT ME!!!!!!!!!!!!! YOU GUYS ARE USELESS! !!!!!!!!!!!!!!