Service is non existant and promises to call back dont come to fruition

<p>I made a complaint via Hello Peter on 6th October 2016 about hanging on indefinately to get my data contract cancelled, this occurring more than 3 times.</p> <p>When i got through the 4th time after holding on for 15 minutes , i told Lebo about my problem and he nicely cut my call.</p> <p> </p> <p>Vodacom responded by saying that a call centre agent will contact me shortly. HOWEVER THIS HAS STILL NOT OCCURRED DESPITE ME EVEN HAVING UPDATED MY REVIEW!!!!!!!!!!!</p> <p> </p> <p>Vodacom you are pathetic.</p> <p> </p>