GB
Genevieve B
1 reviews | Active since Jun 2020
30 Sept 2021, 14:36
Service is bad
Pathetic how I'm unable to get into my parents account when they are incapable of communicating themselves. How does one solve account issues when I as the daughter trying to help a parent with their account issues.
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Replies (1)
Vodacom's replyOfficial
30 Sept 2021, 21:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Sept 2021, 21:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team