service is absolutely shocking

<p>i absoultely despise VODACOM, i cannot wait for my contract to end so I can move over to Telkom mobile. I have been waiting 2 months for vodacom to come collect my phone . I did a upgrade online and the day i got my phone i called vodacom and said i am not happy with the phone, the consultant said no worries he will arrange someone to pick the phone up then they will cancel the upgrade and I can select another phone of my choice. after 2 weeks i called agian and spoke to someone else and they never had any idea on what was going on so i requested the same thing and consultant said no worries they will sort it out for me. its been 2 months now and I am still waiting . I have voice recordings to prove what conversations were had. </p>