SERVICE HAS GOTTEN SO POOR

<p>I was called by a company called Mondo and they very nicely sold me a vodacom wifi router... overall the call centre sale was good and i took it. I received the router proabbly 4 weeks ago now and have been trying to activate it ever since. In total there must have 30-40 calls i have made and half the time the systems were down and the other half they said it had been activated and i must wait a few hours and then put the sim card back in. Eventually today they say i must call IT which i tried doing 4 times. 3 times my call was dropped and the 4th time their systems went down so i was told to CALL BACK. I called cancellations to CANCEL and they say i must call activations. Really don't want to be a vodacom customer anymore after 7 years of service with them. I AM NOT upgrading with vodacom next year and will gladly transfer out. PLEASE CAN SOMEONE JUST CANCEL MY WIFI ROUTER AND GIVE ME MY MONEY BACK AS I HAVEN't USED IT EVEN ONCE!!!!</p>