JP
James P

1 reviews | Active since Sept 2017

20 Sept 2017, 11:04

Service has been suspended

This was received from Vodacom - an amount of 239.49 is due. Please pay immediately or call ********** to avoid interruption to your service.

My numbers have been suspended. I don't understand why since my debit orders go of monthly without any problems. Calling ********** gives no information and guidance and also, how does one pay this?

0
Replies (3)
Vodacom
Vodacom's reply20 Sept 2017, 11:55
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JP
James P's update21 Sept 2017, 11:34
Reviewer Update
Turns out it was an admin error from vodacom. YOU CAUSED ME A LOT OF INCONVENIENCE- I DONT LIKE VODACOM
Vodacom
Vodacom's reply28 Sept 2017, 09:50
Official

Good day James,

This query has been resolved.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian