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jeanette D

1 reviews | Active since Aug 2017

24 Aug 2017, 11:28

Service from Vodacom - unacceptable

Called Vodacom last week - spoke to Thumelo , they promised to call me back....Still waiting. Call Silvia today waited for 1h30 and then they terminated the call. Have been a customer for over 10 years and this is the service they now deliver. Really unacceptable ........

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2017, 12:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team