**** SERVICE FROM VODACOM AFTERSALES

Really disapponted Upgraded over the phone when the called me, made it specifically clear I need phone memory and agreed on an option with 64GB phone. I received a 32GB phone and was sick that week so only noted it about a week or two later. Upgrade quote was 16 Aug, I received phone about a week plus later. Tried getting in contact, emailed 15 Sept and also sent a request for a call back. They called back and I explained all, after which they said they will investigate the recording.

I still have not heard anything and I need my phone! I only went for the phone due to bigger memory option, AS CAN BE CLEARLY HEARD IN THE CONVERSATION WITH THE AGENT as I said it more than once that I don't care about the camera, I need the memory.

I STILL HAVE NOT HEARD BACK, IT IS 15 OCT, I NEED MY PHONE!!!!!!!!!!!!!!!

PLEASE SORT THIS OUT ASAP, IF YOUR JOB WAS DONE PROPERLY I WOULD NOT HAVE HAD ISSUES YOU ARE COSTING ME MONEY

I NEED THE PHONE MEMORY. PHONE I HAVE NOW IS A 32GB AND I HAVE NOT USED IT AS SOON AS THIS IS SORTED I WILL PAY MY ACCOUNT, UNTIL THEN YOU CAN WAIT JUST LIKE I AM WAITING

Don't even know if the reference I have is valid cause emails are useless