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Rob A
1 reviews | Active since Feb 2016
02 Sept 2020, 09:06
**** service from VODACOM
Paid my entire outstanding amount to VODACOM a week ago. Still no line. Spend an hour+ a day with them to resolve it. Get cut off EVERY TIME. NOBODY calls you back. Now I get told my number has been DELETED!!! I’ve had my number with VODACOM for more than 15 years!!! ***???
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Replies (2)
Vodacom's replyOfficial
02 Sept 2020, 11:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Rob A's updateReviewer Update
02 Sept 2020, 12:25How are you(VODACOM) going to contact me? As you have disconnected my phone?
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Rob A's update02 Sept 2020, 12:25
Reviewer Update
How are you(VODACOM) going to contact me? As you have disconnected my phone?