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Quinton R

1 reviews | Active since May 2018

15 May 2018, 09:07

Service from Vodacom??

I've been trying to cancel a contract since October 2017 without any luck, it is a business contract so I have to work through the manager at the local Vodacom shop, at least that's what I've been told. Every time I phone/ email they assure me it's been cancelled yet I am still paying for it. Shocking service!!

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Replies (3)
Vodacom
Vodacom's reply15 May 2018, 09:37
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 May 2018, 11:11
Official

Dear Mr Rheeder,

As per our recent conversation,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad

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Quinton R's update12 Jun 2018, 14:22
Reviewer Update
I just got my latest statement along with the invoices and I'm still being billed???