SERVICE FROM BAD TO WORSE YET AGAIN!
<p>ONCE AGAIN VODACOM HAS LET ME DOWN.</p> <p>I HAVE MADE NUMEROUS CALLS TO VODACOM FROM THE BEGINING OF NOVEMBER 2016 REGARDING MY CONTRACT. I HAVE EVEN SENT EMAILS TO VODACOM.</p> <p>IT IS NOW THE END OF NOVEMBER AND I AM STILL YET TO RECEIVE ANY FEEDBACK FROM VODACOM.</p> <p>I HAVE BEEN A VODACOM CLIENT FOR OVER 17 YEARS NOW AND IN THE PAST 3 YEARS I HAVE BECOME A PLATINUM CLIENT.I EXPECTED MUCH BETTER SERVICE FROM VODACOM.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It is now 5 days later and still no vodacom consultant has contacted me!
It is now 5 days later and still no vodacom consultant has contacted me!