Service for People of Machines????

Dear Vodacom.<br> Your service leaves much to be desired. <br> My phone is not responding - won't unlock, answer calls, nothing. I am exactly a month and one week away from my upgrade. <br> Your policies have rejected me an early upgrade because my average spend on the contract is NOT equal to or greater than R1, 200 per month. <br> Your call centre agents are useless. They regurgitate the same information littered on your FAQ's. <br> The various other \help"platforms - chats"