Service failure

<p>I made a payment to my vodacom account on 03/02/2017. I got to the vodacom store at the workshop at 12 on Saturday 04/02/2017 and the status on my account was still not updated. I Morena Raeto who first tells me that they do not do manual updates, the system is automatically updated once payment was done. I asked y it wasn't done since I paid the day before he told me that I was supposed to call and request my status to be updated. When i queried his previous comment he told me that he updated my status and will be uplifted in an hour. Again I asked him why is he lying and contradicting himself because first its automatically then I had to call and then again he done it manually, he answered that he is saying that because that's what I want to hear. </p> <p> </p> <p>I believe that that is no way to speak to a customer. I have been with vodacom for many years and this is the first time that somebody speak to me in this manner. I need this to be addressed and feedback be provided to me</p>