AG
Aveshan G

1 reviews | Active since Apr 2019

07 Apr 2021, 08:57

**** Service

This is one of many posts, with no assistance from Vodacom. You guys debited a total of R 950.00 from my account. the refund was only for 614.00. Please refund my full amount. As a company you lack communication with your customers. If your Customer experience team dis regards every post with not a single phone call. Trust me i am sharing my experience with Vodacom as much and far as possible! it is disgusting that yourl ***** money from customers and dont want to pay it back!!!

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2021, 11:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team