AG
Aveshan G
1 reviews | Active since Apr 2019
07 Apr 2021, 08:57
**** Service
This is one of many posts, with no assistance from Vodacom. You guys debited a total of R 950.00 from my account. the refund was only for 614.00. Please refund my full amount. As a company you lack communication with your customers. If your Customer experience team dis regards every post with not a single phone call. Trust me i am sharing my experience with Vodacom as much and far as possible! it is disgusting that yourl ***** money from customers and dont want to pay it back!!!
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Replies (1)Vodacom's replyOfficial
07 Apr 2021, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2021, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
