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Siphokazi T
1 reviews | Active since Sept 2025
14 Apr 2026, 11:49
********** service ever!
I am back here, I have tried going instore. They gave me accounts number. I spoke to a lady named Thandeka who instead of transferring me to billing department sent me back to the line. I am extremely exhausted by the ********** experience I am getting from you guys. Can someone,since you guys prefer being contacted via hellopeter call me to cancel this contract, I am done with this service!!
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Replies (2)ST
Siphokazi T's updateReviewer Update
17 Apr 2026, 08:53The matter remains unresolved. I received another email from you guys, meaning that this is not resolved and still awaiting for the emails that we agreed will be sent on the call.You have disconnected my connection!!
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Siphokazi T's update17 Apr 2026, 08:53
Reviewer Update
The matter remains unresolved. I received another email from you guys, meaning that this is not resolved and still awaiting for the emails that we agreed will be sent on the call.You have disconnected my connection!!
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Siphokazi T's updateReviewer Update
28 Apr 2026, 16:38Good day, please note that the issue I had remains partially resolved. You guys haven’t debited and I can’t get through to you because I don’t have a Vodacom number and the automated system cannot detect my ID number. I haven’t received the email you promised to send as per our agreement on the call we had. This failure to debit will result in a penalty fee that you will expect me to pay. I need you guys to sort this out or cancel my contract. I can’t be going through the same thing every month.
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Siphokazi T's update28 Apr 2026, 16:38
Reviewer Update
Good day, please note that the issue I had remains partially resolved. You guys haven’t debited and I can’t get through to you because I don’t have a Vodacom number and the automated system cannot detect my ID number. I haven’t received the email you promised to send as per our agreement on the call we had. This failure to debit will result in a penalty fee that you will expect me to pay. I need you guys to sort this out or cancel my contract. I can’t be going through the same thing every month.