1 reviews | Active since Jul 2016
Service even getting worse
<p>This is now 24 hours later and still now call from Vodacom,</p> <p> </p> <p>I took out this contract for my domestic. When she comes in tomorrow she will have a phone that does not work, all because companies like Vodacom do not care. I tried to cancell the contract and i was told I cannot. Meaning i cannot even go and get a phone from another service provider. Well, as of now I will have to contact a Lawyer and he can sort this out.</p> <p> </p> <p>Official business reply:Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p> </p> <p>Terrible Service Terrible Service</p> <p>I took out a Vodacom Contract at Game Stores on Monday 25 July 2016. It is more than 48 hours later and my phone is still not activated. I have contacted game more than 10x per phone and they promise to found out what is happening, but they just dont get back. Games Stores just keep saying Vodacom is not doing there job. I phoned Vodacom more than 5 times in the last 2 days and they say they cannot help, when asked if i can speak to management they cut the call.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
