DP
Devonne P

1 reviews | Active since Dec 2020

07 Apr 2026, 20:03

Service

I have have Vodacom 5G internet for almost 6 months now its basically a 30mbps router. I have been having issues from day 1, I cannot even watch TikTok for 15m then the videoes start to buffer and I mean TikTok videos is small. This is pathetic service from Vodacom the internet is slow every single day then they call themselves the leading network and im paying what DSTV cost a month. But when you refuse to pay your bill they are fast to stop the service or call you. REALLY PATHETIC SERVICE

0
Replies (2)
Vodacom
Vodacom's reply08 Apr 2026, 07:26
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DP
Devonne P's update11 Apr 2026, 12:27
Reviewer Update
Up until now no one from Vodacom phoned me