TM
Thapelo M
1 reviews | Active since Oct 2021
22 Sept 2023, 15:01
******* Service
I have made an upgrade with Vodacom but there have still not confirmed the order or give a call or update on upgrade, its been a whole week now, but they have the guts to update the bill. Vodacom is loosing its reliability, once a good competitor joins the market then they can forget about customers. I contact the call centre everyday but nothing is done
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Sept 2023, 11:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Sept 2023, 11:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
