TM
Thapelo M

1 reviews | Active since Oct 2021

22 Sept 2023, 15:01

******* Service

I have made an upgrade with Vodacom but there have still not confirmed the order or give a call or update on upgrade, its been a whole week now, but they have the guts to update the bill. Vodacom is loosing its reliability, once a good competitor joins the market then they can forget about customers. I contact the call centre everyday but nothing is done

0
Replies (1)
Vodacom
Vodacom's reply23 Sept 2023, 11:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team