JL
Joseph L
1 reviews | Active since May 2026
12 May 2026, 12:50
Service dissatisfaction from Aftersales and Warehouse
Good morning and thanks for the action I did receive a call from one of their consultants on Sunday by the name of ZIMKITHA and promised to investigate so far she has not come back to me with the experience that I had I don’t am not sure if I would recommend it Vodacom to anyone I am even thinking of not renewing my contract when it expires they don’t have sense of urgency.
Kind regards
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 May 2026, 13:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 May 2026, 13:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JL
Joseph L's updateReviewer Update
13 May 2026, 10:25Good morning I received the above response even now none of your consultants contacted me, i am very frustrated because I really need a new phone this problem has been dragging since the beginning of April.
JL
Joseph L's update13 May 2026, 10:25
Reviewer Update
Good morning I received the above response even now none of your consultants contacted me, i am very frustrated because I really need a new phone this problem has been dragging since the beginning of April.
JL
Joseph L's updateReviewer Update
14 May 2026, 08:10Good regarding my complain I am still unhappy because I am still not helped and this really frustrate me.
JL
Joseph L's update14 May 2026, 08:10
Reviewer Update
Good regarding my complain I am still unhappy because I am still not helped and this really frustrate me.