OvdM
Olga van der Merwe

1 reviews | Active since Jun 2016

26 Jun 2016, 19:23

Service discontinued with no explanation.

<p>My service got disconnected on 23 June 2016. The service centre says I am paid upand that they are busy doing changes on the system. Nobody manages to get it sorted out. The calls last for 30+ minutes but they cannot fix it. I travel a lot and need the phone for my safety. Vodacom does not care to fix the problem.</p>

0
Replies (1)
Vodacom
Vodacom's reply27 Jun 2016, 06:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team