1 reviews | Active since Jul 2013
Service discontinued
<p>Good day,</p> <p>On Friday 09 September 2016 I contacted Vodacom to make payment arrangements. This was about 16:50 the afternoon. I spoke with Owen, and Owen processed my application for payment arrangement. I made arrangement to pay full outstanding amount on Monday 26 September. Today, 13 September my service was simply disconnected without any warning. All this after I made payment arrangement. Please advise what procedures do ypu follow. there seems to be a lack of communication in your organisation</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Vodacom
One of your Snr consultants e-mailed me yesterday @ 03:28 pm, and i supl**** him with the necesarry info yesterday, and this morning again. i havent had any response yet?
Please advise.
Dear Vodacom
One of your Snr consultants e-mailed me yesterday @ 03:28 pm, and i supl**** him with the necesarry info yesterday, and this morning again. i havent had any response yet?
Please advise.