PD
Piet D

1 reviews | Active since Jul 2015

30 Jul 2015, 09:44

Service delivery and call centers

I went out of the country, activated my roaming which at no point even once worked since the plain landed until I got back. Now phoning to get answers everybody puts the phone down in my ear. This after at least 12 years of being a loyal customer.

0
Replies (1)
Vodacom
Vodacom's reply30 Jul 2015, 15:53
Official
Hello Delport1982 ,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team