Service delivery a no go!!!!!!!!!!!!!!!!!

<p>I had my contract with vodacom since16 November 2007. I was billed in advanced till the end of November. According to me I paid my account in advance every month. During 2015 I relocated to George area. I experienced connection difficulties and could not make or receive calls. I contacted vodacom and was informed that the tower in the area belonged to MTN. Since August 2015 I logged complains relating to my problem. Vodacom send a technician to my house. According to him he could only put in something to strenghten the signal in my house and office. I told him that does not solve my problem as I am most of the day working on the rest of the farm. I told him I would like to cancel my contract. He then did that. My contract was cancelled on the 3rd of November. I went into the bank to stop the debitorder as to my knowledge I was paying in advance. In August 2016 I received a sms about legal action against me for fees outstanding. I phoned the number provided but they could not inform me about how the amount was calculated. I went into a sore in George to sort out the problem. I was told to provide bankstatements. I got this(R210 later). It did show that I stopped the payment. To reasons beyond my knowledge the October payment was reversed because of a dispute. I did not dispute and not the bank or vodacom could tell me what happened here. On top of this I learned that I was blacklisted because of this outstanding amount that was now 3 times my monthly fees. Nobody called me in the 9 months to tell me my account is in "arrears" but they have my number for legal action. I also had a DATA contract for 2 yrs. Thie 2 yrs eneded April 2015. I only saw now I ws still paying that till November 2015. According to me the contract ended April and I did not sign for a month to month contract. Now vodacom refuse to refund me or make my data available. I still have connection problems, I have legal action against me and I AM BLACKLISTED because of all this. I logged complains for so long but it is as if nobody takes me seriously. You do not get further than customer care. Even going into a store leaves you feeling more frustrated that ever. Whre to now??????</p>