service delivery

<p>with regards to why i am writing this is i have just had enough with the above cellular network which for me can’t deliver on customer service and i ask myself continuously why do i still stay with this network but anyways i am now done i have been battling with so called vodacom to cancel on of my contract have phoned numerous times but with no success each time you called i must explain the situations and gives you a lot of empty promises will call you back but no one calls back from last week i am just trying to cancel a contract but that seems it’s not possible easy to take money from your account but can’t cancel on customers request been with this so called cellular provider for 15 years and this is the type of service they render to loyal customers but i guess in today’s times its alll about the money i am really disappointed and i urgently a response in this regard over promise aand under deliver</p>