LA
Leveshen A
1 reviews | Active since Feb 2025
14 Feb 2025, 05:04
Service Delivery
Vodacom has become the worst network provider In South Africa. The institute and people that work for the company are absolutely useless. Had our Fibre line suspended due to no fault ours been 3 weeks and still have not gotten answers. They have also gone against the CPA & POPIA act by misinforming and misguiding us as clients.Its an absolutely disgusting experience to have to deal with such individuals that represents the said organization.Such a large institution has become so thieving due to the absurd communication and lack of common sense that staff have. End of story it's absolutely disgusting experience to think that an institution such has Vodacom has come so low.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
14 Feb 2025, 08:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Feb 2025, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LA
Leveshen A's updateReviewer Update
14 Feb 2025, 08:41Can you ntact me shortly does anyone in that institution understand shortly it's been 3 weeks so please stop joking it's only February keep the April fools jokes there
LA
Leveshen A's update14 Feb 2025, 08:41
Reviewer Update
Can you ntact me shortly does anyone in that institution understand shortly it's been 3 weeks so please stop joking it's only February keep the April fools jokes there
