Service Delay

So disappointed with the service received from Vodacom.<br> <br> Brought my phone in for a screen repair on 07 July 2015 and paid R1,586.26, received it back with screen pressed in hard, *****s missing and no reception. I took it back on 10 July 2015 and to date I still have not received my phone back. <br> <br> Worse part I had to go there to the store for feedback as no one has ever called me since for an update.<br> <br> This is costing me as I stay far from Menlyn and also inconvenience as I do not have a phone. A number of times I was promised an alternative phone to use in the meantime but clearly thats not happening either. <br> <br> Last week Jaco promised me that I will get my phone on the 7th October, which was yesterday, but I didn't. I need to know how vodacom will pay up for my time, because I was told the phone will be ready in two weeks from July, but its now October. <br> <br> Job number: ***