AM
Alta M
1 reviews | Active since May 2020
14 Jan 2022, 21:58
Service
Worse service. Been trying to cancel 2 contracts. Send mails, was in store, did the cancelation on line. Same reply every time. We'll cancel the contracts and send proof of cancelation. Its been 2 months now. And still get billed for the contracts. Think of moving all contracts to another service provider.
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Vodacom's replyOfficial
15 Jan 2022, 10:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2022, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team