FP
Francois P
1 reviews | Active since May 2019
09 Sept 2021, 16:08
**** service
After waiting longer then a month just for Vodacom and Frogfoot to get their communication with one another correct my fibre was installed..after 2 weeks of installation i started experiencing connection issues and have logged 4 service request only for vodacom to send emails confirming my issued has been resolved..BUT MY PROBLEM IS STILL NOYLT FIXED..i would kindly advise anybody to not deal with Vodacom regarding fibre or actually any contract for that matter...VODACOM YOU GIVE ****TY SERVICE
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Vodacom's replyOfficial
10 Sept 2021, 07:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2021, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team