dS
deborah S
1 reviews | Active since Jun 2015
15 Mar 2021, 08:43
**** SERVICE
After months and months my issues regarding my contracts has still not been sorted. I can called and emailed.....nothing seems to get done and no one seems to want to attend to my query. I have asked for my contract to be made prepaid at the end of my contract....I do not receive any data or airtime yet every month I receive a statement and my account is debited for the full amount.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Mar 2021, 09:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Mar 2021, 09:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team