FG
Frances G
1 reviews | Active since Jul 2018
18 Oct 2022, 16:03
Service? Clearly not.
I sent a complaint three days ago. I received a reply from Vodacom customer service saying they would contact me via whatsapp. I'd like to know When they plan to get round to this. I haven't had anyone try to contact me. Ma I should try another service provider. I may have better luck.
Frances Geber
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Vodacom's replyOfficial
19 Oct 2022, 08:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2022, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team