MS
Marie S
1 reviews | Active since Jan 2021
08 Feb 2023, 12:33
**** service!
CAREFUL!! You sign a 24-month contact with a supplier and then when 24 months are eventually over, they DON'T contact you and proceed with providing you with services that you need to pay for. I think this is seriously unacceptable. I feel that if I don't agree to something, I am not liable for payment.
Please ensure to contact Vodacom 30 days prior to your contract ending.
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Vodacom's replyOfficial
08 Feb 2023, 14:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2023, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team