SP
Sarie P

1 reviews | Active since Feb 2018

01 Jul 2022, 13:30

**** service

Vodacom are the most pathetic cell phone service provider of all time. Constantly phoning ang and visit their branch in Somerset West basically every week to rectify a problem they caused. After two months up and down my original problem still exist. This morning I was informed that due to the contract that they changed so much in this two months they are now not sure when the contract will come to an end. I want to laugh, because Vodacom do not know he end date of my contract seriously, lol lol lol. Guess I must pay this contract till I die then. Where to from here. Guess only the ombudsman can help me now or stop paying so we can meet in court.

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Replies (1)
Vodacom
Vodacom's reply01 Jul 2022, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team