AA
Ashraf A
1 reviews | Active since Jan 2023
19 Jan 2023, 11:03
Service
I recently moved my fiber line to vodacom and had the worst experience of my life the took 1 and half weeks to get my line activated had lies being told daily spent hours on the line daily with SR cases logged and details of a different person linked to me and 2 weeks later I still await the line I signed up for the management team is the worst ever cause they NEVER call back
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Replies (3)
Vodacom's replyOfficial
19 Jan 2023, 14:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jan 2023, 14:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AA
Ashraf A's updateReviewer Update
20 Jan 2023, 11:10You guys are a bunch of time wasters my friends that is also with Vodacomis gettingabout 80 to 90 megs so don't know why need to test with a cable and can never resolve anything I unfortunately do not hat a cable and will request vodacom to provide me with one to test
AA
Ashraf A's update20 Jan 2023, 11:10
Reviewer Update
You guys are a bunch of time wasters my friends that is also with Vodacomis gettingabout 80 to 90 megs so don't know why need to test with a cable and can never resolve anything I unfortunately do not hat a cable and will request vodacom to provide me with one to test
AA
Ashraf A's updateReviewer Update
23 Jan 2023, 10:06Vodacom the worst company when it comes to service
AA
Ashraf A's update23 Jan 2023, 10:06
Reviewer Update
Vodacom the worst company when it comes to service