AS
Alec S

1 reviews | Active since Apr 2015

21 Mar 2023, 12:47

Service atrocious

I have just had my last Vodacom number cancelled (had 3) with an *********** Vodacom cancellation section. After 4 tries I eventually got thru to an agent ( I was cut off 4 times) and I vented on her because of the incompetence of her colleagues. I have had just terrible service with Vodacom and finally I can say I'm finished with them. I will never promote Vodacom again to anyone again. I am in the telecommunications industry for the last 40 years and know many people in the industry.

0
Replies (2)
Vodacom
Vodacom's reply21 Mar 2023, 13:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AS
Alec S's update21 Mar 2023, 13:58
Reviewer Update
automated reply. May as well be talking to tobi the vodacom clown