AS
Alec S
1 reviews | Active since Apr 2015
21 Mar 2023, 12:47
Service atrocious
I have just had my last Vodacom number cancelled (had 3) with an *********** Vodacom cancellation section. After 4 tries I eventually got thru to an agent ( I was cut off 4 times) and I vented on her because of the incompetence of her colleagues. I have had just terrible service with Vodacom and finally I can say I'm finished with them. I will never promote Vodacom again to anyone again. I am in the telecommunications industry for the last 40 years and know many people in the industry.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
21 Mar 2023, 13:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Mar 2023, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AS
Alec S's updateReviewer Update
21 Mar 2023, 13:58automated reply. May as well be talking to tobi the vodacom clown
AS
Alec S's update21 Mar 2023, 13:58
Reviewer Update
automated reply. May as well be talking to tobi the vodacom clown
