Service at Vodacom, Dololo

Worst service ever!!!!

My complaint with Vodacom has been pending since May 2018. One of your sales people registered a contract for me which I have no knowledge off. I brought this to your attention in May and till today nothing. I have spoken to the call centre, forensic and so many of your departments still dololo. I have sent countless e-mails to ********** and ********** till today dololo. I am aware that my e-mails are received and read because I do receive your read notification and you chose to ignore my communications following up on my complaint . I am also aware that writing yet another review on your hello peter page I will certainly get another e-mail confirming and no service. Good Morning Miss *********, I hope you well. Sorry to hear that you have been a victim of *****. I will follow up on the investigation and provide you with an update. Hopefully this matter can be resolved soonest. Regards, Cassandra.

and that will be the end of their assistance to me. my request is quite easy . 1. refund me of the money you took in my account. 2. close the contact that I gave no consent for. 3 and clear my name. Please don't send me another acknowledgment if you are not going to assist me.